We need continuous website management and customer care support to ensure smooth website operations and effective lead handling.

Scope of Work:

• Daily website monitoring and basic updates

• Managing website contact forms and inquiries

• Responding to customer messages and emails

• Lead tracking and follow-ups

• Organizing leads in spreadsheets or CRM

• Coordinating with sales or management team

• Basic website content updates (text/images)

• Reporting on leads and customer inquiries

Project Goals:

• Improve lead response time

• Ensure smooth customer communication

• Increase lead conversion efficiency

• Maintain an updated and functional website

Required Skills:

• Website Management

• Customer Support / Customer Care

• Lead Management

• Email Communication

• CRM or Spreadsheet Management

• Basic Web Knowledge

Timeline:

• Ongoing monthly project